Refund policy
- Sold and shipped items cannot be returned and refunded.
- Sold items can only be exchanged within 14 days of purchase with the original receipt.
- Returns of oversea shipment is not accepted.
- Repairing an item without any cost is done within a month of purchase.
- Merchandise bought from Caravelle boutique in UAE cannot be returned in other Caravelle Boutiques outside UAE